Return and Cancellation
SIMPLIFIED RETURN OR REFUND
Policy: 7 days. For whatever reason. Unused, undamaged and unwashed with tags in original packaging.
Process: CALL - RETURN - REPLACE or REFUND
(Note: Return pickup will not be provided on Combo sale orders)
Process Fee: Free!! As it should be.
CALL THE BELOW NUMBER TO INITIATE THE PROCESS
Customer Care: +91-9655569696
Email: orders@blueisland.in
Customer Care Call Hours: 10am – 6pm IST, Monday to Saturday except Indian public holidays.
MONEY BACK
For all accepted returns, we will refund your money within 7-10 working days,
The easiest way to return or exchange is to call us +91 9655569696
You can also write to us if you need any assistance or if you find that more convenient.
CANCELLATIONS
We are not able to cancel orders once they are collected by our delivery partners. If so, the order can be cancelled only after receipt of delivery by the customer. For all accepted cancellations, we will refund your money within 7-10 working days, offer store credits or exchange for another available size or product, as you prefer.
DAMAGES:
Please inform our customer care department in the event any articles are delivered without tags. Please do not accept a delivery if the packaging is not properly sealed or is damaged.