Return and Cancellation

Hassle-Free Return & Refund Policy

Policy:
Return within 3 days / exchange within 7 days for any reason! Items must be unused, unwashed, undamaged, and in their original packaging with tags.

How It Works:
📞 Call Us → 📦 Return → 🔄 Replace or Refund

⚠ Note: Return pickup is not available for combo sale orders.
⚠ Only once replacement is available per order. 

How to Initiate a Return:
📞 Customer Care: +91-9655569696
🌐 Return Request: Click Here
📧 Mail : orders@blueilsand.in


Customer Care Call Hours: 10am – 6pm IST, Monday to Saturday except Indian public holidays.  

 MONEY BACK

For all accepted returns, we will refund your money within 7-10 working days, 

The easiest way to return or exchange is to call us +91 9655569696

You can also write to us if you need any assistance or if you find that more convenient.

  

CANCELLATIONS

We are not able to cancel orders once they are collected by our delivery partners. If so, the order can be cancelled only after receipt of delivery by the customer. For all accepted cancellations, we will refund your money within 7-10 working days, offer store credits or exchange for another available size or product, as you prefer. 

 

DAMAGES:

Please inform our customer care department in the event any articles are delivered without tags. Please do not accept a delivery if the packaging is not properly sealed or is damaged.